FAQ

The ELO ECM Suite networks a company's software systems and ensures lean, clear and fast processes, including through intelligent document management.

The ELO ECM Suite is the core product of ELO, i.e. the basic component with the three areas of archiving, document management and workflow. The ELO Business Solution includes extensive solutions that are installed like an add-on on top of the existing ELO ECM Suite in order to adapt the range of functions to your needs.

The numerous intelligent Optive products ensure that the countless industry, enterprise and financial software systems can easily communicate with the ELO ECM Suite.

We absolutely assume that. If you contact us, we will be happy to show you the various possibilities and work out the right software solution and interface for your company. The ELO ECM Suite is suitable for everything from SMEs to companies with several thousand employees, regardless of the industry.

Yes, of course, with ELO email management. The central repository enables a structured overview and the seamless connection of third-party systems ensures the seamless flow of information across systems. Your sensitive data is managed in a legally compliant manner, taking into account legal deadlines as well as compliance and auditing regulations. At the same time, this eliminates the paper archive and the high administrative burden. In addition, rule-based mail archiving offers mailbox verification and automatic process assignment.

With the ELO app, the ELO ECM Suite can also be used on mobile devices such as smartphones or tablets. Another option is to access it via the web browser. Both options allow access to the ELO ECM Suite regardless of time and location.

Our support will be happy to assist you with all questions and problems. You will receive support from us quickly and easily via online or remote support. You can reach us via support@optive.ch or create a ticket in our ticket portal .